Imagine this: Your company has just reached record delivery volume this month. Business has been growing even though the workflow hasn’t changed, and you pat yourself on the back for having designed an efficient system. On Monday, you plan a quick weekend picnic with the family, along some quiet time to figure out how to get the team used to 7-day shipping when it rolls out next year or even earlier.
But Friday arrives, and Greg asks to leave the team. The 11-hour days with no time to wolf down a sub and check on the kid are taking their toll, he says. Surprised, you remind everyone to take their breaks, meals and note down their overtime, but polite silence is all you receive. Staring at the mound of paper timecards to be fed into in Excel that weekend, you realize that you have no idea who has been missing rest breaks or meal breaks, and it’s likely that your best drivers are picking up the slack for others on the team. This could become a problem: you’re due an audit soon, and competition among FedEx ISPs means that your company must be both ethical and efficient to stay sustainable.
Every ISP needs good time keeping. A robust time keeping system helps you, a busy business owner, stay on top of labor costs and delivery needs on the ground. It keeps your company in the green with state and federal labor laws around meals and breaks, and makes payroll and overtime rates straightforward. Even if your drivers are salaried, FedEx’s ISP contract requires you to show auditors that you have time keeping in order to stay compliant, and it’s essential that delivery providers have a reliable way to track this information.
Of course, not all time keeping systems are created equal.
While signing off on a paper time card for an honest week’s work is always satisfying, logging these cards in Excel is tedious and wastes precious time. Paper cards get misplaced or damaged. They rely on drivers remembering to log breaks and overtime, which can be easily missed in a day’s rush. Paper systems also make it hard to identify pain points for drivers on the road: Can you tell from looking at a time card that Greg’s overtime comes from demanding pick ups right after lunch, and that things would be much more efficient if Sally, whose afternoon route is lighter, were to take over those pick ups instead?
The best time keeping systems make logging hours both rigorous and effortless. With reminder notifications and intuitive user interfaces, a simple tap is all it takes to record a shift, and drivers are prompted to take the breaks they need to stay productive. Using inbuilt geolocation, business owners can measure demand and route efficiency down to the hour, which lets them better help drivers plan around choke points and balance their needs on the ground. A good web-based platform even allows you to export Excel sheets for payroll and record keeping from anywhere in the world, making manually keying work hours a thing of the past.
Here at Urbanlytics, we’ve built all these functions into our new time keeping feature because we believe drivers and business owners deserve to work in a trusting, efficient, and informed manner. Find out how you can effortlessly gain control over your company’s time tracking needs with our app and support services.